By Roy Mayall
Postal workers will certainly know about Downstream Access, but how many members of the public have heard about it or understand what is going on?
The following is a user’s guide to Downstream Access and its impact on the Royal Mail.
Downstream Access (DSA) is the means by which private mail companies can gain access to the Royal Mail network, using Royal Mail staff to deliver their mail for them. It is the result of a series of EU directives whose ostensible purpose was to liberalise and harmonise postal services across Europe. What the process has actually achieved is the casualisation of postal worker’s jobs and diminishing standards for the ordinary consumer.
There are 41 licensed postal operators in the UK, including the Royal Mail. Of these only the Royal Mail has a universal delivery obligation.
Downstream Access companies include Citipost, DHL, SecuredMail, TNT and UK Mail. They bid for the most profitable bulk city-to-city and business to business trade, taking it away from the Royal Mail, before handing it over to the Royal Mail to actually deliver it.
You can tell which is Downstream Access mail by the frank in the right hand corner of the envelope. Any mail that doesn’t have a Royal Mail stamp, or which has some other kind of mark on it, is Downstream Access mail.
According to Billy Hayes in a recent article, every downstream access letter actually costs the Royal Mail 2p.
This means that the British taxpayer is subsidising private companies to run-down the Royal Mail at the cost of 2p for every letter.
The trick that is being played on all of us is to present this process as part of the normal workings of the free market. We are being presented with the picture of an out-of-date, old-fashioned Royal Mail struggling in a free market against its more efficient and “modern” rivals. The Royal Mail is then being asked to “modernise” in response to this.
What this means for the workforce is increasing amounts of work for diminishing numbers of staff, increasing casualisation of the workforce, more and more part-time staff on diminishing pay and conditions, and a lessening of the ratio of full-time to part-time staff. It is full-time staff who are expected to take up the slack, while, at the same time, the pressure is on for full-time staff to leave the Royal Mail, to take redundancy, or to look for work in other trades.
What this means for the consumer is an increasingly shoddy and make-shift service, as Royal Mail staff are coming under pressure to do more work in less time.
The old-fashioned postie’s pride in his job and his service to customers is being squeezed out in favour of a cheaper mail service for the big corporations. B2B (business to business) and B2C (business to customer) is being made cheaper at the expense the ordinary consumer, including small businesses and High Street shops, who are receiving their mail ever later.
What we can do about this
We need to start a campaign to return Downstream Access mail to the sender.
All unsolicited mail, such as advertising leaflets, promotional or charity mail, or other non-urgent mail sent by DSA, should be immediately returned.
Make sure the address window on the envelope is covered, and that the return address is highlighted.
Make sure, also, that it is clear WHY you are returning the mail.
Write “NO TO DOWNSTREAM ACCESS”, or some similar phrase, in bold clear letters on the front of the envelope, and put the letter back in the post
What if I need to read the contents?
Obviously you will need to read some of your DSA mail. Bank statements, for instance, are often sent by DSA. Clearly you will need to open these.
However, you can write to the company who sent you the mail telling them that you disapprove of their use of private companies to deliver their mail and asking that all letters be sent by Royal Mail in future.
It is up to you how much or how little of your DSA mail you return. Obviously the more the better, but even if only non-essential mail is returned it will put pressure on those companies who opt for DSA to use the Royal Mail instead.
Downstream Access is not “competition” for the Royal Mail, it is a burden. The companies who profit by DSA are not “rivals” they are parasites.
Say NO to Downstream Access!
Return the Royal Mail to full public ownership.